Return Policy

Items shipped from buyonlinephones retail, including deals, can be returned within 7 days of receipt of the shipment.


You have received a wrong product

a product that is not as described on the Site; or a damaged product.



Return Condition

Product is unused, in original unbroken packaging and includes all tags.

For electronics, open products will be accepted if found defective, different from description or picture displayed.


You have changed your mind


Only in certain conditions.

You have a right to return a product within seven (7) days of receipt of shipment.

Return Condition


open packaging accepted if the product(s) still has the original tags

All other Categories including Electronics.

Only unbroken original packages including all accessories.

Non Returnable

You do not have a right to return, replace or exchange products in respect of:

  • Products with tampered or missing serial numbers
  • Products that are classified as hazardous materials or use flammable liquids or gases
  • Products that have been used or damaged by you or are not in the same condition as you received them
  • Any consumable product which has been used or installed